Handcrafted in small batches
Legal

Refund Policy

Last updated · July 2026

Freshness Guarantee

Every batch is sealed within days of production. If your order arrives damaged, defective or incorrect, we will replace it or issue a full refund.

Timeframe

Please write to us within 48 hours of delivery with your order number and a photograph of the issue. Requests received after this window may not be eligible.

Eligibility

For hygiene reasons, opened or partially used products can only be refunded if the issue is a quality defect. Sealed products in original packaging are eligible for replacement or refund.

Refund Processing

Approved refunds are credited to the original payment method within 7 — 10 business days.

Contact

Email naazherbals8677@gmail.com or WhatsApp +91 81231 80700 to raise a request.